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Patient Advisor position – Optical Express Newbridge

Link to role – https://www.opticalexpresscareers.co.uk/job/?id=3995
Patient Advisor – Newbridge
Full time | IE Newbridge | Job ID: 19-6682
Overview
Job Title – Patient Advisor
Location – Newbridge
Hours – 40
Competitive salary, bonus & benefits, full training will be given

As the UK’s complete eye care provider, Optical Express has been providing first class care to our patients for almost 30 years. The range of solutions we offer, from life-changing lens and laser eye surgery to designer spectacles, contact lenses and sunglasses, ensures that we have the expertise to provide the very best results.

It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics by establishing relationships and offering life-changing vision solutions.
The Role

Our Patient Advisors are the Senior Sales Advisors in our clinics. They are the face of Optical Express as they are often the first person the patient interacts with. Every day will bring something new, but your day to day role will involve:
Using your customer service and influencing skills to advise potential patients on the most suitable eye care solution
Building relationships with patients and ensuring regular communication before and after treatment
Maximising conversion opportunities
Maintaining an up-to-date knowledge on all products
Accurately maintaining customer records
Creating sales opportunities and delivering on challenging, but attainable, targets

Are you our ideal candidate? The answer is yes if you:
Have heaps of passion for providing world-class customer service
Possess strong organisational skills
Can communicate clearly and articulately with a diverse range of people
Like to look presentable and well maintained
Are motivated and driven to succeed

Benefits
A career at Optical Express is fulfilling, fun and rewarding. As an employee you can benefit from the following:
Competitive salary
Free and discounted optical products/procedures
Modern working environment with superb technology support
Genuine investment in your training and career progression

If you believe you have the right skills and attributes for this role, we’d love to hear from you.